Store Manager New Charleston, South Carolina

Little Words Project; Charleston (SC); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous employee discount

Free monthly product

Monthly commission

Quarterly incentives (store & personal

Quarterly group coaching opportunities

Descripción de la vacante

Little Words Project LLC is opening a brand-new store on King Street in Charleston, SC and seeks a Store Manager to build a team, shape culture, drive sales, and create meaningful guest experiences from day one.

You’ll lead, train, and develop a high-performing team, implement CRM strategies, manage inventory and daily store operations, and bring the brand to life through events and community activations. This role requires flexibility and a passion for kindness and community.

Formación

• 3+ years of retail management experience.
• Experience hiring, scheduling, coaching, and developing employees.
• Strong sales, customer service, and relationship-building skills.
• Excellent communication, organization, and problem-solving skills.
• Ability to work a flexible retail schedule, including weekends and holidays.
• A passion for kindness, positivity, community, and creating meaningful guest experiences.

Responsabilidades

• Lead, hire, train, coach, and develop a high-performing store team.
• Create a welcoming, positive, and inclusive store culture.
• Drive sales and guest engagement through exceptional service, clienteling, and CRM strategies.
• Monitor key sales metrics, including conversion, UPT, and AOV, and coach the team to achieve goals.
• Bring the Little Words Project brand to life through visual merchandising, product launches, events, and community activations.
• Oversee inventory, replenishment, POS, cash handling, opening/closing, and other daily store operations.
• Lead bead bar appointments, custom orders, parties, and special guest experiences.
• Maintain a clean, organized, safe, and on-brand store.
• Ensure compliance with company policies and procedures while adapting to the needs of a new and growing location.

Conocimientos

Retail management

Hiring & coaching

Customer service

Sales skills

Communication

Flexible schedule

Community oriented

Herramientas

Endear CRM

NetSuite

Descripción del empleo

Be Part of Our Charleston Store Opening!

Little Words Project is opening a brand-new store on King Street in Charleston, SC and we’re looking for a Store Manager to help bring it to life!

This is an exciting opportunity to build a team, shape the store culture, drive sales, and create meaningful experiences for our guests from day one. If you’re a people-focused leader who loves retail, community, and a fast-paced environment, we’d love to meet you!

What You’ll Do

• Lead, hire, train, coach, and develop a high-performing store team.
• Create a welcoming, positive, and inclusive store culture.
• Drive sales and guest engagement through exceptional service, clienteling, and CRM strategies.
• Monitor key sales metrics, including conversion, UPT, and AOV, and coach the team to achieve goals.
• Bring the Little Words Project brand to life through visual merchandising, product launches, events, and community activations.
• Oversee inventory, replenishment, POS, cash handling, opening/closing, and other daily store operations.
• Lead bead bar appointments, custom orders, parties, and special guest experiences.
• Maintain a clean, organized, safe, and on-brand store.
• Ensure compliance with company policies and procedures while adapting to the needs of a new and growing location.

Required Qualifications

• 3+ years of retail management experience.
• Experience hiring, scheduling, coaching, and developing employees.
• Strong sales, customer service, and relationship-building skills.
• Excellent communication, organization, and problem-solving skills.
• Ability to work a flexible retail schedule, including weekends and holidays.
• A passion for kindness, positivity, community, and creating meaningful guest experiences.

Preferred Qualifications

• Experience opening a new retail store or launching a new location.
• Experience with CRM/clienteling tools; Endear experience is a plus.
• Experience with NetSuite or other inventory/ERP systems.
• Background in specialty retail, fashion, accessories, jewelry, or lifestyle brands.
• Experience with visual merchandising, events, community partnerships, or social media.

Why Join Us?

Be part of something new. As the Store Manager of our Charleston location, you’ll have the opportunity to build your team, establish the culture, and help introduce Little Words Project to a new community. Exciting perks & incentives include:

• Generous Employee Discount
• Free Monthly Product
• Monthly Commission
• Quarterly Store and Individual Incentives

Quarterly Group Coaching Opportunities

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Little Words Project’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.