Store Manager - Mission-Driven Retail Leader

Milwaukee Succeeds; Racine (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Professional development

Supportive work environment

Impactful community work

Job summary

The Salvation Army in Racine seeks a Store Manager to lead operations for a thrift store, supervise staff, drive sales, ensure safety and compliance, and maintain strong customer service. You will work with regional management to meet budget targets and uphold the organization's mission of Doing the Most Good.

This role requires proven retail leadership, ability to recruit and train staff, manage schedules and payroll, handle cash deposits, and engage with the local community.

Qualifications

• 2 years' experience in staff management and development or combination of education and experience.
• Proven retail management experience.
• Strong leadership and team-building skills.
• Excellent customer service orientation.
• Proficiency in cash handling and basic financial management.

Responsibilities

• Recruit, train, and supervise store staff.
• Manage scheduling and payroll processing.
• Implement company policies and practices in employee relations.
• Develop and implement strategies to meet production and sales goals.
• Oversee donation processes, product sorting, pricing, and presentation.
• Manage store maintenance, safety, and appearance.
• Ensure compliance with OSHA and Salvation Army safety policies.
• Create an enjoyable shopping environment.
• Develop customer retention plans.
• Set an example for positive customer interactions.
• Oversee cash handling procedures and daily deposits.
• Work within budget parameters.
• Manage inventory tracking for designated product lines.
• Maintain open communication with Regional Manager and Department Heads.
• Provide daily reports on store production and sales.

Skills

Staff management

Payroll processing

Customer service

Retail operations

Leadership

Tools

Point of Sale System

Payroll program

Microsoft Office

Job description

The Salvation Army in Racine seeks a Store Manager to lead operations for a thrift store, supervise staff, drive sales, ensure safety and compliance, and maintain strong customer service. You will work with regional management to meet budget targets and uphold the organization's mission of Doing the Most Good.

This role requires proven retail leadership, ability to recruit and train staff, manage schedules and payroll, handle cash deposits, and engage with the local community.