Store Manager — Mission-Driven Retail Leader

The Salvation Army USA Central Territory; Cedar Falls (IA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

Disability coverage

Paid time off

Retirement plan

Flexible spending accounts

Job summary

The Salvation Army USA Central Territory in Cedar Falls, IA is seeking a Store Manager to oversee daily operations, supervise staff, and drive sales while advancing the mission. You will lead staffing, scheduling, payroll, and customer service to ensure strong performance and community impact.

Responsibilities include donation processing, pricing, presentation, safety compliance, and reporting to leadership.

Qualifications

• Experience leading and supervising store staff.
• Ability to manage scheduling and payroll processing.
• Implement policies and practices in employee relations.
• Oversee donation processes, pricing, and presentation.
• Ensure OSHA and Salvation Army safety policy compliance.
• Create an enjoyable shopping environment.
• Develop customer retention plans.
• Manage cash handling and daily deposits.
• Work within budget parameters.
• Provide regular reports to Regional Manager.

Responsibilities

• Recruit, train, and supervise store staff.
• Manage scheduling and payroll processing.
• Implement company policies and practices in employee relations.
• Develop and implement strategies to meet production and sales goals.
• Oversee donation processes, product sorting, pricing, and presentation.
• Manage store maintenance, safety, and appearance.
• Ensure compliance with OSHA and Salvation Army safety policies.
• Create an enjoyable shopping environment.
• Develop customer retention plans.
• Set an example for positive customer interactions.
• Oversee cash handling procedures and daily deposits.
• Work within budget parameters.
• Manage inventory tracking for designated product lines.
• Maintain open communication with Regional Manager and Department Heads.
• Provide daily reports on store production and sales.
• Address customer complaints and provide education about the program.
• Recruit, interview and recommend for hire Store staff.
• Train and supervise the store staff.
• Provide direct reports with a personnel review.
• Review and approve time and attendance for store personnel using the current payroll system.
• Check time logs regularly, following all current regulations and trainings.
• Paid training on register and store procedures.

Job description

The Salvation Army USA Central Territory in Cedar Falls, IA is seeking a Store Manager to oversee daily operations, supervise staff, and drive sales while advancing the mission. You will lead staffing, scheduling, payroll, and customer service to ensure strong performance and community impact.

Responsibilities include donation processing, pricing, presentation, safety compliance, and reporting to leadership.