Store Manager: Lead Teams, Grow Sales, Flexible Schedules

Boot Barn, Inc.; San Leandro (CA); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Employee Discount

Flexible schedules

Job summary

Boot Barn, Inc. in San Leandro, CA, is seeking a Store Manager who champions our mission and leads by example to deliver exceptional customer service and meet store sales goals.

You will develop strong store teams, optimize staffing and operations, and partner with district leadership to drive profitability while maintaining our culture of community and inclusivity.

This role requires hands-on availability, ability to train staff across categories, and flexibility to work varied shifts.

Qualifications

• Associate's Degree and/or 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Strong communication, customer service, time management and organizational skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willing to work extended hours when necessary.
• Up to 15% travel to support local stores, as needed.

Responsibilities

• Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
• Implement and uphold an environment of continuous learning by exhibiting expert-level product knowledge across all categories and developing a training plan for each store partner to achieve full competency in all product categories such as western boots, work boots, denim, hats and add-ons.
• Assess and communicate localized customers' needs to District Manager.
• Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals.
• Review sales goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence.
• Lead and coach associates in building customer engagement through loyalty programs.

Skills

Leadership

Customer Service

Communication

Time Management

Staffing & Scheduling

Education

Associate's Degree

Job description

Boot Barn, Inc. in San Leandro, CA, is seeking a Store Manager who champions our mission and leads by example to deliver exceptional customer service and meet store sales goals.

You will develop strong store teams, optimize staffing and operations, and partner with district leadership to drive profitability while maintaining our culture of community and inclusivity.

This role requires hands-on availability, ability to train staff across categories, and flexibility to work varied shifts.