Store Manager: Lead Teams, Elevate Customer Experience

Shoe Show Inc.; Pineville (NC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

LTD

PTO

Employee discounts

401(k) with company match

Financial planning tool

Job summary

SHOE SHOW, INC. in Pineville, NC is seeking an experienced Store Manager for SHOE DEPT. ENCORE #1737 to lead a high-performing team and drive sales.

You’ll recruit and develop staff, focus on customer service, profitability, and brand standards while maintaining a positive, productive store environment. Responsibilities include scheduling, inventory control, and executing promotions. The role requires 1+ year of management and retail experience, strong organization, and willingness to work

Qualifications

• One year prior management/supervisory experience.
• One year retail experience required.
• Detail-oriented with strong organizational skills.
• Passion for excellent customer service.
• Ability to operate company computer systems.
• Available various hours, including AM/PM and weekends.

Responsibilities

• Recruit, hire, develop, and retain top management and sales talent.
• Provide training on product knowledge, customer service, and store operations; set KPI goals and provide feedback.
• Create a monthly schedule to ensure balanced staff coverage for all shifts.
• Oversee merchandise processing and flow to floor with stock room efficiency.
• Direct and implement SHOE SHOW, INC. strategies, promotions, and directives timely.
• Lead bi-annual inventories.
• Perform additional duties including travel up to 25% as needed.

Skills

Store management

Customer service

Scheduling

Inventory control

Merchandising

Operating systems

Team leadership

Job description

SHOE SHOW, INC. in Pineville, NC is seeking an experienced Store Manager for SHOE DEPT. ENCORE #1737 to lead a high-performing team and drive sales.

You’ll recruit and develop staff, focus on customer service, profitability, and brand standards while maintaining a positive, productive store environment. Responsibilities include scheduling, inventory control, and executing promotions. The role requires 1+ year of management and retail experience, strong organization, and willingness to work