Store Manager: Lead Teams, Drive Growth & Experience

Citi Trends, Inc.; East Hartford (CT); Híbrido; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Citi Trends in East Hartford, CT is seeking an experienced Store Manager to lead all aspects of store performance, people leadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team.

This role is ideal for experienced retail leaders who thrive in fast-paced environments, lead with accountability, and take ownership of results.

Formación

• High school diploma or equivalent required.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsabilidades

• Lead daily store operations to meet sales goals, profit objectives, and customer experience standards.
• Monitor sales performance and take action to drive results.
• Maintain payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls, inventory transactions, and shrink prevention standards.
• Uphold all Citi Trends policies and standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build and maintain appropriate staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.
• Ensure customers receive excellent service in a safe, organized environment.
• Reinforce adherence to policies, procedures, and loss prevention standards.
• Ensure consistent execution of merchandising, operational, and visual standards.
• Address customer concerns professionally and promptly.
• Perform additional duties and responsibilities as assigned.

Conocimientos

Strong communication

People leadership

Organizational skills

Customer service focus

Educación

High school diploma or equivalent

Descripción del empleo

Citi Trends in East Hartford, CT is seeking an experienced Store Manager to lead all aspects of store performance, people leadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team.

This role is ideal for experienced retail leaders who thrive in fast-paced environments, lead with accountability, and take ownership of results.