Store Manager: Lead Teams, Delight Clients, Grow

Inside Lvmh; New York (NY); Hybrid; USD 98,000 - 121,000; Full time

Benefits offered by this job

Health

Wealth

Balance

Growth

Perks

Support

Job summary

Sephora in Brooklyn, NY is seeking a Store Manager to lead store operations, elevate the client experience, and coach a diverse team in a high-volume environment. The role emphasizes driving sales, coaching talent, and delivering Sephora’s signature service.

You will recruit, develop, and manage performance, ensuring adherence to brand standards while fostering growth and loyalty among clients. Availability includes evenings, weekends, and holidays.

Qualifications

• Proven track record leading high-volume retail teams.
• Ability to set strategic direction and drive store results.
• Excellent verbal and written communication with stakeholders at all levels.
• Passion for coaching, feedback, and talent development.
• Customer-first mindset with focus on personalized service.

Responsibilities

• Lead store operations to deliver a seamless client experience and drive sales.
• Inspire and coach a diverse team to meet performance goals.
• Recruit, onboard and develop top talent aligned with Sephora values.
• Conduct performance appraisals and provide actionable feedback.
• Champion continuous learning through coaching and development resources.
• Elevate client satisfaction by resolving concerns and driving engagement.
• Uphold Sephora standards and brand guidelines in store environment.
• Optimize inventory and staffing resources to adapt to priorities.

Skills

Store Manager Experience

Visionary Leadership

Communication Skills

Employee Development

Client Focus

Job description

Sephora in Brooklyn, NY is seeking a Store Manager to lead store operations, elevate the client experience, and coach a diverse team in a high-volume environment. The role emphasizes driving sales, coaching talent, and delivering Sephora’s signature service.

You will recruit, develop, and manage performance, ensuring adherence to brand standards while fostering growth and loyalty among clients. Availability includes evenings, weekends, and holidays.