Store Manager: Lead Team & Elevate Client Experience

sephora.com; Houston (TX); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Leadership development programs

Employee discount

Job summary

Sephora in Houston is seeking a Store Manager to be the heartbeat of the store, leading daily operations, coaching a diverse team, and elevating the client experience. You will drive sales, manage resources, and maintain Sephora’s standards in a high-volume environment.

The role requires on-site leadership, availability including evenings and weekends, and a passion for developing others while delivering exceptional service to clients and the community.

Qualifications

• Store/retail leadership experience in high-volume environments.
• Ability to recruit, coach, and develop diverse teams.
• Strong communication with teams and senior leadership.

Responsibilities

• Lead store operations and client experience to deliver seamless in-store service.
• Inspire and develop high-performing teams to exceed performance goals.
• Recruit, onboard, and cultivate top talent with Sephora values.
• Conduct performance appraisals and provide actionable feedback.
• Foster continuous learning through coaching and open dialogue.
• Elevate client satisfaction through personalized experiences and loyalty programs.
• Ensure compliance with policies and brand standards; optimize inventory and staffing.

Skills

Store leadership

Visionary leadership

Communication skills

Developing others

Client-centric growth

Job description

Sephora in Houston is seeking a Store Manager to be the heartbeat of the store, leading daily operations, coaching a diverse team, and elevating the client experience. You will drive sales, manage resources, and maintain Sephora’s standards in a high-volume environment.

The role requires on-site leadership, availability including evenings and weekends, and a passion for developing others while delivering exceptional service to clients and the community.