Store Manager: Lead Teams, Elevate Customer Experience

Smoothie King (SKFI); Grand Rapids (MI); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading smoothie franchise in Grand Rapids is searching for an experienced Store Manager. In this role, you will oversee all store operations, ensuring high-quality customer service and staff management. Responsibilities include training staff, managing budgets, and maintaining financial records. The ideal candidate is resourceful, organized, and possesses strong communication skills. This position is critical for driving sales targets and enhancing customer satisfaction, thus contributing to the store's overall success.

Qualifications

• Demonstrated ability to motivate staff to meet sales targets.
• Capability to manage budgets and maintain financial records.
• Experience in recruiting, training, and supervising staff.

Responsibilities

• Oversees every aspect of the store's operation.
• Acts as the main point of contact for staff and customers.
• Ensures compliance with safety and health regulations.
• Manages inventory and pricing control.
• Handles customer complaints and queries.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

A leading smoothie franchise in Grand Rapids is searching for an experienced Store Manager. In this role, you will oversee all store operations, ensuring high-quality customer service and staff management. Responsibilities include training staff, managing budgets, and maintaining financial records. The ideal candidate is resourceful, organized, and possesses strong communication skills. This position is critical for driving sales targets and enhancing customer satisfaction, thus contributing to the store's overall success.