Store Manager - Lead Team, Elevate Sales & Service

IHOP; Tomball (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

IHOP is seeking an experienced store manager to oversee daily operations, staff supervision, and customer service excellence at our Tomball, Texas location. The role emphasizes staff engagement, budget awareness, and delivering a great customer experience.

The candidate should be reliable, proactive, and capable of maintaining high standards in merchandising, safety, and financial performance while fostering a welcoming environment for guests and team members alike.

Qualifications

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Responsibilities

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

IHOP is seeking an experienced store manager to oversee daily operations, staff supervision, and customer service excellence at our Tomball, Texas location. The role emphasizes staff engagement, budget awareness, and delivering a great customer experience.

The candidate should be reliable, proactive, and capable of maintaining high standards in merchandising, safety, and financial performance while fostering a welcoming environment for guests and team members alike.