Shift Lead Manager — Drive Team & Guest Delight

IHOP 3623 Houston; Houston (TX); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Health insurance

Competitive pay

Job summary

IHOP in Houston, TX seeks an energetic full-time Manager on Duty to lead the restaurant team and ensure a smooth dining experience. You will supervise service, coordinate schedules, and train staff to uphold IHOP standards.

The role emphasizes frontline leadership, overseeing quality control, cash handling, and guest satisfaction. A proactive communicator with strong English and people skills will thrive in our fast-paced environment.

Qualifications

• Excellent English communication in a fast-paced setting.
• Basic math skills for cash handling and reports.
• Ability to perform physical tasks required by a restaurant manager.
• Strong interpersonal skills and effective problem solving.

Responsibilities

• Oversee the food service team, ensuring meals meet standards.
• Set team schedules, assign tasks, and train staff on best practices.
• Maintain quality control, equipment checks, and portion sizes.
• Monitor cash receipts and sales reports; address customer issues.

Skills

English communication

Math skills

Physical duties

People skills

Problem solving

Job description

IHOP in Houston, TX seeks an energetic full-time Manager on Duty to lead the restaurant team and ensure a smooth dining experience. You will supervise service, coordinate schedules, and train staff to uphold IHOP standards.

The role emphasizes frontline leadership, overseeing quality control, cash handling, and guest satisfaction. A proactive communicator with strong English and people skills will thrive in our fast-paced environment.