Full-Time Assistant Manager- The Somerset Collection North

PACSUN; Troy (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading retail company is seeking a Full-Time Assistant Manager for their store in Troy, MI. The role involves leading a customer-focused team while driving sales and managing store operations. Candidates should have a passion for fashion and strong leadership skills. This position requires a high school diploma and effective communication abilities. Flexibility in working hours, including weekends and holidays, is also expected. Join a vibrant community at this national retailer where you can inspire others and help enhance the customer experience.

Qualifications

• Passion for product, brands, fashion and trends.
• Strong written, verbal, and presentation skills.
• Proficient in math and strong computer skills.

Responsibilities

• Lead a customer-focused sales-driven store.
• Inspire and motivate team members.
• Ensure compliance with policies and procedures.

Skills

Passion for product, brands, fashion and trends

Effective written, verbal and presentation skills

Strong communications skills

Proficient in math and possesses strong computer skills

Education

High School Diploma or equivalent

Job description

Full-Time Assistant Manager- The Somerset Collection North

Join to apply for the Full-Time Assistant Manager- The Somerset Collection North role at PACSUN

Join the Pacsun Community. Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality.

About the Job:

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors—including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.

A day in the life, what you’ll be doing:

• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
• Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
• Shares feedback from customers with the leadership team to improve the overall customer experience
• Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
• Holds self and others responsible for the accomplishment of all operational tasks
• Coaches and provides feedback on Sales Associate's performance
• Supports associate engagement by recognizing and rewarding outstanding performance
• Provides direction to associates to ensure understanding of company directives and standards
• Prioritizes and delegates tasks to meet all operational needs
• Supports and executes visual directives and maintains visual standards set by the company
• Drives efficiency in all operational store processes
• Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
• Ensures all store associates follow all policies, procedures and all Safety Program practices
• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
• Inspires and motivates others by consistently exhibiting core value behaviors
• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

What it takes to Join:

• Passion for product, brands, fashion and trends
• High School Diploma or equivalent preferred
• Effective written, verbal and presentation skills
• Strong communications skills
• Proficient in math and possesses strong computer skills

Developing the Community/ Leadership Qualities:

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
• Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
• Serve as a Pacsun advocate in the industry and marketplace.
• Recruit, identify, develop, and retain talent that delivers performance excellence.
• As a manager, serve as a leader of company culture, norms, and conduct.
• Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Physical Requirements:

• The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
• The associate must frequently sit/stand for long periods of time and climb ladders as needed.
• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
• Ability to maneuver around sales floor, stockroom and office areas.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Hotel, Airplane, and Car Travel may be required SM and above roles only.

Position Type/Expected Hours of Work:

This is a full-time position. Ability to work 32-40 hours a week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Management and Sales

Industries

Retail

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