Assistant Store Manager — Customer Experience Leader

White House Black Market; Town of Victor (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development and career提升

Community philanthropic partnerships

Job summary

White House Black Market in Victor, NY is seeking an Assistant Manager to lead a store team and craft a welcoming, customer-focused experience. You will support the Store Manager, drive sales, and foster community connections while maintaining brand standards.

The role requires 3 years of retail management experience, flexibility with evenings/weekends/holidays, and strong communication skills to build relationships with customers and peers.

Qualifications

• 3 years of retail management experience preferred.
• Demonstrated ability to lead a team and drive results.
• Excellent communication and customer service skills.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the store's financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.
• Maintain a visually inspiring store environment reflecting brand standards.
• Oversee inventory, replenishment, and inventories; ensure safe operations.

Skills

Retail management

Customer service

Communication

Job description

White House Black Market in Victor, NY is seeking an Assistant Manager to lead a store team and craft a welcoming, customer-focused experience. You will support the Store Manager, drive sales, and foster community connections while maintaining brand standards.

The role requires 3 years of retail management experience, flexibility with evenings/weekends/holidays, and strong communication skills to build relationships with customers and peers.