Store Manager: Lead Team, Elevate Customer Experience

Men's Wearhouse; Homestead (Allegheny County); On-site; USD 30,000 - 44,000; Full time

Job summary

Men's Wearhouse in Homestead, United States, seeks a Store Manager to lead a store team toward sales performance and exceptional customer experiences through coaching, hiring, and training. You will drive operational excellence and develop a high-performing staff.

The role requires a focus on customer service, leadership, and data-informed decision making, with emphasis on growth, inclusion, and brand standards across daily store activities.

Qualifications

• Minimum 3-years’ experience leading, managing, and developing retail teams.
• Creative individual who demonstrates good judgement and is tuned into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Lead store team to achieve sales, service, and operational goals.
• Set performance expectations and train staff in sales, customer service, and operations.
• Recruit and develop store team and foster an inclusive store environment.
• Communicate priorities and drive sales opportunities using data to inform decisions.
• Identify opportunities and implement changes to improve productivity.

Skills

Leadership

Coaching

Communication

Training

Retail management

Customer service

Sales leadership

Tools

Microsoft Office

POS System

Video conferencing

Job description

Men's Wearhouse in Homestead, United States, seeks a Store Manager to lead a store team toward sales performance and exceptional customer experiences through coaching, hiring, and training. You will drive operational excellence and develop a high-performing staff.

The role requires a focus on customer service, leadership, and data-informed decision making, with emphasis on growth, inclusion, and brand standards across daily store activities.