Store Manager: Lead Team, Elevate Customer Experience

KnitWell Group

Carmel (AR)

On-site

USD 55,000 - 75,000

Full time

11 days ago
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Benefits offered by this job

401(k) plan
Paid time off & holidays
Opportunities for monthly bonuses
Merchandise discounts
Professional development
Community philanthropy partnerships

Job summary

Soma, a brand operated by KnitWell Group, is seeking a Store Manager for our Carmel, Indiana location. You will lead a team, shape a seamless customer experience, and drive store performance while coaching associates.

This role is accountable for delivering a welcoming environment that reflects our culture of hospitality. You’ll hire and develop a retail team, manage payroll and schedules, analyze store metrics, ensure brand standards, and build community connections through events and

Qualifications

  • 5+ years of retail management experience required.
  • 2+ years in a Store Manager role.
  • Ability to work nights, weekends, and holidays.
  • Strong leadership and communication skills.

Responsibilities

  • Define a vision to drive a customer-centered culture, operational excellence, and business results.
  • Hire, develop and coach an effective retail team.
  • Own the store’s financial performance; manage payroll and schedules; achieve sales goals.
  • Lead the team, provide guidance, and empower performance.
  • Use store reporting to create action plans and improve metrics.
  • Maintain brand-standard visuals and execute store initiatives.
  • Build community connections through in-store events and partnerships.

Skills

Retail management
Leadership
Communication skills
Customer service
Planning & scheduling

Tools

POS system

Job description

Soma, a brand operated by KnitWell Group, is seeking a Store Manager for our Carmel, Indiana location. You will lead a team, shape a seamless customer experience, and drive store performance while coaching associates.

This role is accountable for delivering a welcoming environment that reflects our culture of hospitality. You’ll hire and develop a retail team, manage payroll and schedules, analyze store metrics, ensure brand standards, and build community connections through events and

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