Store Manager: Lead Team, Elevate Customer Experience

KnitWell Group; Carmel (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Community philanthropy partnerships

Job summary

Soma, a brand operated by KnitWell Group, is seeking a Store Manager for our Carmel, Indiana location. You will lead a team, shape a seamless customer experience, and drive store performance while coaching associates.

This role is accountable for delivering a welcoming environment that reflects our culture of hospitality. You’ll hire and develop a retail team, manage payroll and schedules, analyze store metrics, ensure brand standards, and build community connections through events and

Qualifications

• 5+ years of retail management experience required.
• 2+ years in a Store Manager role.
• Ability to work nights, weekends, and holidays.
• Strong leadership and communication skills.

Responsibilities

• Define a vision to drive a customer-centered culture, operational excellence, and business results.
• Hire, develop and coach an effective retail team.
• Own the store’s financial performance; manage payroll and schedules; achieve sales goals.
• Lead the team, provide guidance, and empower performance.
• Use store reporting to create action plans and improve metrics.
• Maintain brand-standard visuals and execute store initiatives.
• Build community connections through in-store events and partnerships.

Skills

Retail management

Leadership

Communication skills

Customer service

Planning & scheduling

Tools

POS system

Job description

Soma, a brand operated by KnitWell Group, is seeking a Store Manager for our Carmel, Indiana location. You will lead a team, shape a seamless customer experience, and drive store performance while coaching associates.

This role is accountable for delivering a welcoming environment that reflects our culture of hospitality. You’ll hire and develop a retail team, manage payroll and schedules, analyze store metrics, ensure brand standards, and build community connections through events and