Store Manager: Lead Team & Customer Experience

R551US The Finish Line, Inc.; Richmond (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Career growth opportunities

Diversity & Inclusion initiatives

Job summary

The Finish Line, Inc. is seeking dynamic leaders for Assistant Store Manager and Supervisor roles in our Richmond-area stores. You will guide daily operations, mentor a high-energy team, and ensure outstanding customer service and store performance.

Responsibilities include staffing, coaching, merchandising, and achieving sales goals while maintaining brand standards and a safe, welcoming environment.

Qualifications

• High school diploma or GED required or equivalent; retail leadership experience preferred.
• Proven ability to drive sales targets and manage a team.
• Strong communication and interpersonal skills with a customer-centric approach.

Responsibilities

• Lead and develop a high-performing team to deliver exceptional customer experiences.
• Manage daily store operations, including merchandising, staffing, and performance tracking.
• Drive sales and profitability through promotions, stock control, and customer engagement.
• Oversee inventory, visuals, and store maintenance in alignment with brand standards.
• Monitor budgets and analyze sales data to improve performance.
• Collaborate with local marketing and community initiatives to grow the store’s presence.

Skills

Leadership

Customer Service

Communication

Analytical thinking

Flexibility

TechSavvy

Education

High School Diploma or GED

Tools

Retail POS systems

MS Excel

Job description

The Finish Line, Inc. is seeking dynamic leaders for Assistant Store Manager and Supervisor roles in our Richmond-area stores. You will guide daily operations, mentor a high-energy team, and ensure outstanding customer service and store performance.

Responsibilities include staffing, coaching, merchandising, and achieving sales goals while maintaining brand standards and a safe, welcoming environment.