Store Manager: Lead Talent & Customer Experience

EXPRESS; Lynnwood (WA); On-site; USD 67,000 - 106,000; Full time

Benefits offered by this job

Medical coverage

401(k) and Roth 401(k) with Company 
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Paid Time Off

Parental leave

Express merchandise discount

Learn & Earn incentive program

YouDecide voluntary benefits

Job summary

PHOENIX Retail, LLC, operating Express, is seeking a Store Manager for the Alderwood location. Lead a team to deliver exceptional customer experiences, drive sales, and maintain visual and operational standards across the store.

You will coach staff, manage performance, and ensure execution of company initiatives while controlling expenses and promoting a safe environment. This role requires strong leadership and a passion for service.

Qualifications

• Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus.
• Proven ability to increase sales and store profitability.
• Proven ability to network, recruit, interview, train, develop and promote associates.
• Ability to travel periodically, as needed for meetings.
• Ability to move medium to large items weighing up to 50 pounds.

Responsibilities

• Lead store team to deliver exceptional customer experiences.
• Coach, mentor and develop associates to foster growth and retention.
• Recruit, hire and build a bench of talent.
• Execute daily store operations and merchandising plans.
• Drive loyalty and ensure safety and loss prevention.

Skills

Leadership

Customer service

Team building

Communication

Sales performance

Job description

PHOENIX Retail, LLC, operating Express, is seeking a Store Manager for the Alderwood location. Lead a team to deliver exceptional customer experiences, drive sales, and maintain visual and operational standards across the store.

You will coach staff, manage performance, and ensure execution of company initiatives while controlling expenses and promoting a safe environment. This role requires strong leadership and a passion for service.