Store Manager: Lead Sales, Teams & Customer Experience

Citi Trends; Oakland (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Career growth opportunities

Job summary

Citi Trends is seeking a Store Manager in Oakland, CA to lead daily store operations, coach a high-performing team, and drive sales and profitability. You will oversee staffing, customer experience, and compliance with company policies while managing inventory and expenses.

The role requires a strong leader with excellent communication, organizational skills, and the ability to work a flexible schedule, including nights and weekends.

Qualifications

• High school diploma or equivalent.
• 3–5 years as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Lead daily store operations to achieve sales goals, profitability, and customer experience standards.
• Monitor sales performance and take action to drive results and address opportunities.
• Manage payroll, shrink, and operating expenses; ensure inventory controls and shrink prevention.
• Recruit, hire, onboard, coach, and develop store associates; build appropriate staffing levels.
• Ensure a safe, organized, and welcoming environment; enforce policies and loss prevention; address customer concerns.

Skills

Store leadership

People leadership

Communication

Scheduling

Math calculations

Education

High school diploma

Job description

Citi Trends is seeking a Store Manager in Oakland, CA to lead daily store operations, coach a high-performing team, and drive sales and profitability. You will oversee staffing, customer experience, and compliance with company policies while managing inventory and expenses.

The role requires a strong leader with excellent communication, organizational skills, and the ability to work a flexible schedule, including nights and weekends.