Store Manager: Lead High-Performance Sales Team

Victra; Casa Grande (AZ); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

Paid Maternity Leave

401K Match

Tuition Reimbursement

Fifty percent off Verizon Service

Referral Bonus

Frequent Contests

Career Advancement Opportunities

Job summary

Victra is the leading Verizon Authorized Retailer in the United States. As a Store Manager, you will coach a team to deliver exceptional guest experiences, drive sales, and meet targets in a fast-paced retail environment.

You will oversee day-to-day store operations, mentor staff, and ensure brand standards while participating in training and leadership calls. This hourly role offers a base plus commission and opportunities for career growth.

Qualifications

• Background in customer service within retail or wireless industry preferred.
• 1-2 years of experience in Customer Service or leadership role.
• Management experience in a commission-based sales environment.
• Proven history of achieving challenging team and individual sales goals.

Responsibilities

• Driving personal sales by following our EGET sales process.
• Leading your team by resolving customer issues and assisting with customer transactions.
• Taking directions from District Manager on day-to-day operations.
• Setting and sharing daily/weekly/monthly goals with sales teams.
• Providing your team with training and mentoring to deliver outstanding customer experience by handling customer flow and store traffic and resolving customer escalations in timely manner as per company standards.
• Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.
• Running store operations – analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
• Monitoring inventory by restocking shelves with products, maintaining device security, and managing the cleanliness of the store.
• Leading store merchandising and planogram compliance in accordance with company expectations.
• Completing store opening and closing activities.
• Collective responsibility on attaining store targets daily/weekly/monthly.

Skills

Guest experience

Coaching team

Leadership

Sales targets

Communication

Training

Customer service

Education

High school diploma or GED

Job description

Victra is the leading Verizon Authorized Retailer in the United States. As a Store Manager, you will coach a team to deliver exceptional guest experiences, drive sales, and meet targets in a fast-paced retail environment.

You will oversee day-to-day store operations, mentor staff, and ensure brand standards while participating in training and leadership calls. This hourly role offers a base plus commission and opportunities for career growth.