Verizon Store Manager

Workstream; Waltham (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Verizon is seeking an experienced Store Manager to run a store effectively with attention to detail and strong customer engagement.

The candidate will stay in close contact with staff and customers, ensuring top service quality while monitoring the store’s financial performance and profitability.

They should be reliable, courteous, and proactive to create a great shopping experience and drive results across the team.

Qualifications

• Experience supervising store staff and operations.
• Strong customer service and leadership abilities.
• Budgeting, stock control and sales reporting.

Responsibilities

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamwork

Verbal communication

Numerical skills

IT skills

Enthusiasm

Executive skills

Problem solving

Initiative

Leading by example

Job description

Main Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Store Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Store Manager

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Store Manager Job Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Verizon is the national leader in the cellular and home connectivity industry. We pride ourselves on our customer experience and our results. We strive to always provide the best options for our customers.