Store Leader: Retail Growth & Customer Experience

Bridgestone America, Inc.; Stone Mountain (GA); On-site; USD 58,000 - 99,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid vacation

ASE certifications

Flexible schedule

401(k) match

Daily pay

Job summary

Bridgestone Retail Operations in Nashville, TN seeks a Store Manager to lead daily retail operations, supervise staff, and drive sales while delivering exceptional customer service. This role focuses on people leadership, budget adherence, and customer satisfaction in a fast-paced automotive retail environment.

The position offers day-one benefits, opportunities for ASE certifications, and pathways for career growth within the Bridgestone family.

Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Skills

Retail sales management

Customer service

Staff scheduling

Inventory management

Negotiation & conflict resolution

Team leadership

Driver's license

Education

High School Diploma or equivalent

2 year college degree or equivalent

Job description

Bridgestone Retail Operations in Nashville, TN seeks a Store Manager to lead daily retail operations, supervise staff, and drive sales while delivering exceptional customer service. This role focuses on people leadership, budget adherence, and customer satisfaction in a fast-paced automotive retail environment.

The position offers day-one benefits, opportunities for ASE certifications, and pathways for career growth within the Bridgestone family.