Store Manager: Lead People, Performance & Guest Experience

Goodwill of North Georgia; Hartwell (GA); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Goodwill of North Georgia in Hartwell, GA is seeking a Store Manager to lead a dynamic retail operation and a team of 25–40 associates to deliver strong sales results and an excellent guest experience. You’ll own store performance, including team, financials, operations, and the guest experience, while serving as the face of the store in the community.

You’ll hire, train, and develop hourly staff, lead monthly meetings with the team, work with leadership, and maintain records and reporting.

Qualifications

• 3+ years of experience supervising teams of 25-40 employees.
• Strong familiarity with developing budgets and creating plans to exceed financial expectations.
• Focus on maintaining and improving SOPs.
• Demonstrated capacity to embrace change.
• Demonstrated decision making abilities.
• Experience with hiring and developing staff.
• Proficiency with MS Office suite.

Responsibilities

• Greet and assist donors/customers
• Monitor and maintain the store’s overall appearance
• Lead monthly meetings with store employees
• Attend monthly meetings with your Director and other store managers
• Maintain company records and reporting

Education

Bachelor's degree

Associates degree

Tools

MS Office

Job description

Goodwill of North Georgia in Hartwell, GA is seeking a Store Manager to lead a dynamic retail operation and a team of 25–40 associates to deliver strong sales results and an excellent guest experience. You’ll own store performance, including team, financials, operations, and the guest experience, while serving as the face of the store in the community.

You’ll hire, train, and develop hourly staff, lead monthly meetings with the team, work with leadership, and maintain records and reporting.