Retail Store Manager- Hartwell

Goodwill of North Georgia; Hartwell (GA); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Goodwill of North Georgia in Hartwell, GA is seeking a Store Manager to lead a dynamic retail operation and a team of 25–40 associates to deliver strong sales results and an excellent guest experience. You’ll own store performance, including team, financials, operations, and the guest experience, while serving as the face of the store in the community.

You’ll hire, train, and develop hourly staff, lead monthly meetings with the team, work with leadership, and maintain records and reporting.

Qualifications

• 3+ years of experience supervising teams of 25-40 employees.
• Strong familiarity with developing budgets and creating plans to exceed financial expectations.
• Focus on maintaining and improving SOPs.
• Demonstrated capacity to embrace change.
• Demonstrated decision making abilities.
• Experience with hiring and developing staff.
• Proficiency with MS Office suite.

Responsibilities

• Greet and assist donors/customers
• Monitor and maintain the store’s overall appearance
• Lead monthly meetings with store employees
• Attend monthly meetings with your Director and other store managers
• Maintain company records and reporting

Education

Bachelor's degree

Associates degree

Tools

MS Office

Job description

As a Store Manager, you’ll lead a dynamic retail operation and inspire a team of 25–40 team members to deliver strong sales results and an excellent guest experience. You’ll own your store’s performance including team, financial, operations, and the overall guest experience. You’ll serve as the face of the store in the community while building a positive, high‑engagement culture. This role includes hiring, training, and developing hourly team members and leading a team of engaged Assistant Store Managers and Shift Supervisor to build a strong bench of talent. If you’re a hands‑on leader who enjoys developing people, delivering results, and making a visible impact, this role offers the opportunity to lead, grow, and make a difference every day.

You’ll also:

• Greet and assist donors/customers
• Monitor and maintain the store’s overall appearance
• Lead monthly meetings with store employees
• Attend monthly meetings with your Director and other store managers
• Maintain company records and reporting

What we’re looking for:

Requirements:

• 3+ years of experience supervising teams of 25 - 40 employees
• A strong familiarity with developing budgets and creating plans to exceed financial expectations
• A focus on maintaining and improving Standard Operating Procedures (SOP’s)
• Demonstrated capacity to embrace change. This cannot be overemphasized
• Demonstrated decision making abilities
• Experience with hiring and developing staff
• Proficiency with the MS Office suite

Preferences:

• An Associates or Bachelor’s degree in business or a related subject
• Prior military or related not-for-profit experience

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.