Store Manager: Lead Operations, People, & Sales

cititrendsstoremgmt; Cleveland (OH); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Paid Vacation

401(k) Plan

Paid Training

Career Growth Opportunities

Job summary

Citi Trends in Cleveland, OH is seeking a Store Manager to lead all aspects of store performance, people leadership, and operations. You will oversee daily activities, drive sales and profitability, and ensure a positive customer experience while coaching a high-performing team.

Ideal candidates have 3–5 years of Store Manager experience, strong communication and organizational skills, and the ability to work nights and weekends.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Lead daily store operations to achieve sales goals, profit objectives, and customer experience standards.
• Monitor sales performance and drive results.
• Maintain payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls and shrink prevention standards.
• Uphold Citi Trends policies, procedures, and standards.
• Recruit, coach, and develop store associates and staffing levels.
• Provide ongoing coaching, feedback, and performance management.
• Address customer concerns professionally and promptly.

Skills

Communication

People leadership

Organizational skills

Time management

Flexible scheduling

Math calculations

Education

High school diploma or equivalent

Job description

Citi Trends in Cleveland, OH is seeking a Store Manager to lead all aspects of store performance, people leadership, and operations. You will oversee daily activities, drive sales and profitability, and ensure a positive customer experience while coaching a high-performing team.

Ideal candidates have 3–5 years of Store Manager experience, strong communication and organizational skills, and the ability to work nights and weekends.