Store Manager: Lead Growth, Team Excellence & Customer Experience

cititrendsstoremgmt; Columbus (OH); On-site; USD 50,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Paid vacation

401(k) plan

Paid training

Career growth

Job summary

Citi Trends in Columbus, OH is seeking an experienced Store Manager to lead daily store operations, drive sales, and develop a high-performing team. You will oversee payroll, inventory, customer service, and compliance while coaching staff to meet company standards.

Ideal candidates bring 3–5 years in store management, strong leadership and communication skills, and a flexible schedule that includes nights and weekends. This role offers career growth and competitive benefits.

Qualifications

• High school diploma or equivalent.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Lead daily store operations to meet sales, profit, and customer experience standards.
• Monitor performance and take action to improve results.
• Manage payroll, shrink, and operating expenses.
• Ensure inventory controls and shrink prevention.
• Recruit, hire, onboard, coach, and supervise associates.
• Build staffing levels and provide coaching and performance feedback.
• Ensure exceptional customer service and adherence to policies.
• Perform additional duties as assigned.

Skills

Store Leadership

People Leadership

Communication

Scheduling

Education

High School Diploma

Job description

Citi Trends in Columbus, OH is seeking an experienced Store Manager to lead daily store operations, drive sales, and develop a high-performing team. You will oversee payroll, inventory, customer service, and compliance while coaching staff to meet company standards.

Ideal candidates bring 3–5 years in store management, strong leadership and communication skills, and a flexible schedule that includes nights and weekends. This role offers career growth and competitive benefits.