Store Manager: Lead Operations & Customer Experience

∙ Elijah House Foundation; New Iberia, Northern (LA, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Dollar General in Louisiana seeks a Store Manager to lead daily operations, staffing, training, and customer service. You will oversee ordering, inventory, cashier controls, and safety compliance while driving sales and profitability.

The role requires strong leadership, excellent communication, and hands-on problem solving. You will recruit and develop the team, ensure policy adherence, and maintain a clean, secure store environment in a fast-paced retail setting.

Qualifications

• Able to read and interpret diagrams, safety rules, and procedures manuals.
• Strong math skills for basic calculations and percentages.
• Knowledge of cash handling procedures and deposit control.
• Experience with POS systems and cash register reporting.
• Excellent communication, organization and problem-solving abilities.

Responsibilities

• Recruit, select and retain qualified employees per laws and policies; ensure staffing.
• Provide training, conduct evaluations, and counsel staff as needed.
• Manage pay decisions, staffing needs and performance expectations.
• Oversee store operations, including opening/closing, inventory, and safety.
• Maintain cash accountability, security procedures, and theft prevention.
• Deliver superior customer service and a clean, safe store environment.

Skills

Leadership

Customer service

Cash handling

Retail operations

Interpersonal skills

Recruiting

Bilingual (Spanish)

Education

High school diploma or equivalent

1 year retail management experience preferred

Tools

IBM cash register

Job description

Dollar General in Louisiana seeks a Store Manager to lead daily operations, staffing, training, and customer service. You will oversee ordering, inventory, cashier controls, and safety compliance while driving sales and profitability.

The role requires strong leadership, excellent communication, and hands-on problem solving. You will recruit and develop the team, ensure policy adherence, and maintain a clean, secure store environment in a fast-paced retail setting.