Store Manager - Lead Luxury Retail & Client Experience

Reformation; Beverly Hills (CA); Hybrid; USD 70,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Commuter benefits

Paid time off

Job summary

Reformation in Beverly Hills is seeking a Store Manager to lead all store operations, drive sales, and deliver an elevated customer experience rooted in sustainability. The role reports to the Regional Director and requires ownership of staffing, scheduling, coaching, performance reviews, and loss prevention to achieve store goals.

Strong leadership and a passion for the brand are essential. Ideal candidates have 5+ years of retail experience and 4+ years in management, plus flexibility for a

Qualifications

• Minimum of 5 years Retail Experience required.
• Minimum of 4 years Retail Management Experience required.
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced, cross functional team environment setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities
• The drive to take on new challenges with the self-motivation for continuous personal and team development
• The ability to set clear objectives and inspire the team to reach their highest potential
• Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• A proactive and entrepreneurial sense of urgency and ability to prioritize important work
• A keen eye for identifying and evaluating new business opportunities
• Understanding of Retail Labor Laws

Responsibilities

• Measure and monitor sales performance and take action to improve results.
• Own operational execution to achieve revenue targets while balancing budget and expenses.
• Lead the sales floor and deliver an excellent customer experience.
• Provide real-time coaching and development for the team.
• Ensure inventory accuracy and loss prevention in the store.
• Lead merchandising presentation and product reporting for customer experience and productivity.
• Manage day-to-day performance and drive career development.
• Oversee hiring, training and development of the store team.

Skills

Retail experience

Retail management

Cross-functional collaboration

Interpersonal skills

Retail labor laws

Job description

Reformation in Beverly Hills is seeking a Store Manager to lead all store operations, drive sales, and deliver an elevated customer experience rooted in sustainability. The role reports to the Regional Director and requires ownership of staffing, scheduling, coaching, performance reviews, and loss prevention to achieve store goals.

Strong leadership and a passion for the brand are essential. Ideal candidates have 5+ years of retail experience and 4+ years in management, plus flexibility for a