Store Manager: Lead Luxury Brand Experience

Loreal; McLean (VA); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

VIP Access to L’Oréal Internal Shop

Lunch & Learn Sessions

Mentorship Programs

Employee Resource Groups

Mental Health & Wellness Programs

Learning & Development Opportunities

Job summary

Kiehl’s Since 1851 is seeking a Store Manager in McLean, Virginia to support the District Manager in achieving store sales goals while delivering a best-in-class customer experience. You will lead daily operations, supervise staff, ensure visual standards and product presentation meet brand guidelines, and build lasting relationships with customers to drive loyalty.

This role requires retail or cosmetic experience, strong communication and analytical skills, basic computer proficiency, and the

Qualifications

• Retail or cosmetic experience preferred.
• Prior key holder experience preferred.
• Customer service experience.
• Communication skills.
• Analytical skills.
• Basic computer skills.
• Must be willing to work 2 closing shifts per week and 2 full weekends per month.
• High School Diploma or GED required.
• Must be 18 years or older.

Responsibilities

• Delivers a best in class experience to customers.
• Upholds standards of customer service excellence.
• Leader in productivity.
• Regular attendance and timeliness for all scheduled shifts.
• Assist District Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team.
• Enforce company policies and procedures.
• Perform open and close procedures for the store.
• Provide training to new store employees.
• Effectively execute visual directives, education selling tools and customer service standards.
• Perform other job-related duties as assigned.

Skills

Customer service

Communication skills

Analytical skills

Basic computer skills

Education

High School Diploma or GED

Job description

Kiehl’s Since 1851 is seeking a Store Manager in McLean, Virginia to support the District Manager in achieving store sales goals while delivering a best-in-class customer experience. You will lead daily operations, supervise staff, ensure visual standards and product presentation meet brand guidelines, and build lasting relationships with customers to drive loyalty.

This role requires retail or cosmetic experience, strong communication and analytical skills, basic computer proficiency, and the