Store Manager: Lead High-Impact Customer Experience

The North Face; Denver (CO); On-site; USD 74,000 - 92,000; Full time

Benefits offered by this job

Incentives & commissions

Medical plan overview

Employee discount

Job summary

The North Face is seeking a Store Manager in Denver to lead a high-performing team and deliver an exceptional customer experience. You will drive sales, manage schedules, training, and performance while upholding brand standards and operational excellence in a fast-paced retail environment.

Ideal candidates have 3–5 years of retail management, strong leadership, and excellent communication. The role includes incentives and a comprehensive benefits package through VF.

Qualifications

• 3–5 years of related professional/retail management experience.
• High School diploma required; associate’s degree preferred.
• Strong leadership, communication and coaching abilities.

Responsibilities

• Lead store operations and drive sales to meet goals.
• Deliver exceptional customer experience and brand standards.
• Coach and develop a diverse, high-performing team.
• Oversee scheduling, onboarding, performance reviews, and promotions.
• Monitor visuals, merchandising and inventory control.
• Support store marketing events and community initiatives.

Skills

People leadership

Sales leadership

Customer service

Coaching

Communication

Retail software

POS systems

Store operations

Education

High School diploma

Associate degree preferred

Bachelor’s degree valued

Tools

POS systems

Retail software tools

Job description

The North Face is seeking a Store Manager in Denver to lead a high-performing team and deliver an exceptional customer experience. You will drive sales, manage schedules, training, and performance while upholding brand standards and operational excellence in a fast-paced retail environment.

Ideal candidates have 3–5 years of retail management, strong leadership, and excellent communication. The role includes incentives and a comprehensive benefits package through VF.