Store Manager — Lead Guest Experience & Growth

Socket.dev; Tampa (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

Ann Taylor in Tampa, FL is seeking a Store Manager to lead the customer and associate experiences, drive profitability, and uphold brand visual standards.

You will coach your team, hire and develop talent, and use technology to deliver a seamless omnichannel shopping experience while building community partnerships.

With 2+ years in retail management and a hospitality mindset, you will create an inclusive store environment and oversee day‑to‑day operations, opening and closing.

Qualifications

• 2+ years retail Store Manager or service industry experience (preferred)
• Brings a hospitality mindset when engaging with customers and associates
• Strong people management skills and an ability to develop talent
• Effective leadership, interpersonal, and communication skills
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to develop strategies and create action plans to drive results
• Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build an effective store team through training, coaching, and talent development.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Develop a strong operational dynamic within the team to achieve store goals.
• Promote in-store community events and philanthropic partnerships.
• Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
• Analyze reporting to develop short and long-term retail plans.
• Manage the day-to-day operations of the store, including opening and closing.

Job description

Ann Taylor in Tampa, FL is seeking a Store Manager to lead the customer and associate experiences, drive profitability, and uphold brand visual standards.

You will coach your team, hire and develop talent, and use technology to deliver a seamless omnichannel shopping experience while building community partnerships.

With 2+ years in retail management and a hospitality mindset, you will create an inclusive store environment and oversee day‑to‑day operations, opening and closing.