Sales Manager - Lead, Coach & Omnichannel Growth

Knitwell Group; Coral Gables (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Community involvement

Job summary

Ann Taylor in Coral Gables, FL is seeking a Sales Manager to lead store teams and deliver a seamless omnichannel experience. You will partner with the Store Manager to drive sales, coach associates, and maintain brand standards on the sales floor.

You will onboard new hires, foster an inclusive culture, provide real-time feedback, and balance selling with store operations to achieve financial and customer service goals.

Qualifications

• 1 year retail management experience (preferred).
• Hospitality mindset when connecting with customers.
• Excellent customer service and interpersonal skills.
• Strong people management skills and ability to develop talent.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to create action plans to drive results.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Build genuine customer relationships by ensuring high associate engagement and customer service levels.
• Model brand behaviors and cultivate a customer-centric culture.
• Onboard new hires and develop an effective team of associates.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Uphold the highest brand visual standards for merchandise on the sales floor.
• Lead activities to drive the store’s performance, including financial and operational objectives.
• Balance selling responsibilities and overall store operations activities.

Skills

Customer service

People management

Interpersonal skills

POS proficiency

Hospitality mindset

Business acumen

Tools

Point-of-sale system

Job description

Ann Taylor in Coral Gables, FL is seeking a Sales Manager to lead store teams and deliver a seamless omnichannel experience. You will partner with the Store Manager to drive sales, coach associates, and maintain brand standards on the sales floor.

You will onboard new hires, foster an inclusive culture, provide real-time feedback, and balance selling with store operations to achieve financial and customer service goals.