Store Manager - Lead Growth & Customer Experience

Maplefields & R.L. Vallee; Bristol (VT); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Paid vacation

Paid personal/sick time

Paid holidays

Health plan with $0 deductible

Dental and vision insurance

401(k) plan

Bonus potential

Advancement opportunities

Job summary

Maplefields & RL Vallee is seeking a Store Manager for our Bristol, VT location. You will lead daily operations, supervise staff, plan schedules, and ensure exceptional customer service while meeting sales goals.

Responsibilities include recruiting and developing a strong team, managing inventory, controlling costs, and maintaining merchandising standards. The role requires self-motivation, hands-on leadership, and a focus on safety and quality in a fast-paced retail environment.

Qualifications

• Ability to lead a team and manage day-to-day operations in a retail environment.
• Strong customer service orientation with focus on satisfaction and sales uplift.
• Excellent communication with staff, customers, and cross-functional teams.
• Proven ability to supervise, train, and develop staff and managers-in-training.
• Detail oriented with strong organizational and problem-solving skills.
• Ability to manage multiple projects and priorities in a fast-paced setting.
• Comfort with store technology and point-of-sale systems.

Responsibilities

• Oversee day-to-day store operations including scheduling, training, supervising staff at their designated location.
• Recruit, hire, train and motivate positive individuals to become team members and managers.
• Develop people for key positions including Assistant Manager, Food Service Coordinator, Manager in Training.
• Manage inventory to maximize sales, control costs and reduce waste.
• Oversee cash balancing and accounting procedures.
• Work to understand store profit drivers and controllable expenses including labor and cash/inventory variances.
• Develop business strategies to raise customer pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customer satisfaction through excellent service.
• Provide store oversight to ensure compliance with policies and procedures.
• Maintain store condition and visual merchandising standards.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Resolve customer complaints in a positive manner utilizing support staff when necessary.

Skills

Store leadership

Customer service

Communication

Supervision/management

Time management

Detail orientation

Multitasking

Analytical skills

Retail experience

Store technology

Education

High School diploma

Job description

Maplefields & RL Vallee is seeking a Store Manager for our Bristol, VT location. You will lead daily operations, supervise staff, plan schedules, and ensure exceptional customer service while meeting sales goals.

Responsibilities include recruiting and developing a strong team, managing inventory, controlling costs, and maintaining merchandising standards. The role requires self-motivation, hands-on leadership, and a focus on safety and quality in a fast-paced retail environment.