Store Manager: Lead Team, Grow Sales & Service

Maplefields & R.L. Vallee; Lower Village (VT); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Paid vacation time

Paid personal/sick time

Paid holidays

Health plan with $0 deductible option

Dental, vision and supplemental plans

401k plan available

Great bonus potential

Opportunity for advancement

Job summary

Maplefields is seeking a Store Manager to oversee daily operations at our Stowe, VT location. You will manage scheduling, training, and staff performance to drive sales, control costs, and ensure excellent customer service.

You will recruit and develop teams for key roles, optimize inventory and profitability, and uphold store standards. This full-time role offers benefits and opportunities for advancement.

Qualifications

• Ability to work well individually as well as in a team environment.
• Excellent communication and interpersonal skills.
• Excellent customer service skills.
• Ability to work with little or no supervision.
• Detail oriented, organized, analytical, and problem solving skills.
• Ability to handle multiple projects simultaneously.
• Ability to learn and utilize the store's technology.

Responsibilities

• Oversee day-to-day store operations including scheduling, training, supervising staff at their designated location.
• Recruit, hire, train and motivate positive individuals to become team members and managers.
• Develop people for key positions including Assistant Manager, Food Service Coordinator, Manager in Training.
• Work to manage inventory to maximize sales, control costs and reduce waste.
• Oversee cash balancing and accounting procedures.
• Work to understand store profit drivers and controllable expenses including labor and cash/inventory variances.
• Develop business strategies to raise our customer pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customers satisfaction through excellent service.
• Provide store oversight to ensure compliance with policies and procedures.
• Provide store oversight to maintain outstanding store condition and visual merchandising standards.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Resolve customer complaints in a positive manner utilizing office and other management support staff when necessary.
• Work to resolve any staff member matters in a timely and professional manner. Utilize office and management support staff when necessary.
• Implement and enforce daily operating procedures to ensure store cleanliness standards are met, as well as food safety standards.
• Determine and support proper staffing to support needs of a 24/7 business.
• Follow merchandising and vendor policies/procedures and ensure that all staff members do the same. Ensure all merchandise is stocked and rotated, displays are attractive and priced correctly. Communicate any problems with merchandise pricing to the Price book and Marketing Departments.
• Have the ability, availability and flexibility to perform established expectations of a staff member regularly, including covering shifts when necessary to ensure smooth store operation.
• Maintain the ability to adapt to ever-changing circumstances in a fast-paced environment.
• Be a shining example of well behavior, efficiency and high performance.
• Additional store manager duties as needed.

Skills

Teamwork

Communication

Customer service

Independence

Detail oriented

Analytical

Problem solving

Multitasking

Store technology

Job description

Maplefields is seeking a Store Manager to oversee daily operations at our Stowe, VT location. You will manage scheduling, training, and staff performance to drive sales, control costs, and ensure excellent customer service.

You will recruit and develop teams for key roles, optimize inventory and profitability, and uphold store standards. This full-time role offers benefits and opportunities for advancement.