Store Manager

Maplefields & R.L. Vallee; Manchester (VT); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Paid vacation time

Health plan offering $0 deductible option

401k plan available

Great bonus potential

Opportunity for advancement

Job summary

Maplefields & R.L. Vallee is looking for a Store Manager in Manchester, VT to oversee operations and lead a team. The role involves managing staff, ensuring customer satisfaction, and optimizing store profitability.

The ideal candidate will be detail-oriented with strong communication skills and the ability to work independently. The position offers benefits such as paid vacation, health plan options, and opportunities for advancement.

Qualifications

• Ability to manage staff and operations.
• Excellent communication and customer service skills required.
• Detail-oriented with strong analytical skills.

Responsibilities

• Oversee day-to-day store operations including scheduling and staff training.
• Recruit, hire, train, and motivate store team members.
• Manage inventory to maximize sales and control costs.
• Ensure high customer satisfaction through excellent service.
• Conduct personnel performance appraisals and resolve complaints.

Skills

Excellent communication and interpersonal skills

Strong customer service skills

Detail oriented and organized

Ability to work independently

Analytical and problem-solving skills

Job description

Job Details

Job Location: Maplefields - Manchester - Manchester, VT 05255

Position Type: Full Time

Salary Range: $55,000.00 - $58,000.00 Salary

Job Shift: Day

Job Category: Retail

Position Description: Maplefields is growing and looking for great leaders to join our team! With many locations throughout Vermont, Northern New York and Northern New Hampshire, there may be a place for you as a Store Manager. Location and store distribution may be flexible. Many other positions also available.

Benefits for this position include

• Paid vacation time
• Paid personal/sick time
• Paid holidays
• Health plan offering $0 deductible option
• Dental, vision and supplemental insurance plans
• 401k plan available
• Great bonus potential
• Opportunity for advancement

Tasks and Responsibilities

• Oversee day-to-day store operations including scheduling, training, supervising staff at their designated location.
• Recruit, hire, train and motivate positive individuals to become team members and managers.
• Develop people for key positions including Assistant Manager, Food Service Coordinator, Manager in Training.
• Work to manage inventory to maximize sales, control costs and reduce waste.
• Oversee cash balancing and accounting procedures.
• Work to understand store profit drivers and controllable expenses including labor and cash/inventory variances.
• Develop business strategies to raise our customer pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customers satisfaction through excellent service.
• Provide store oversight to ensure compliance with policies and procedures.
• Provide store oversight to maintain outstanding store condition and visual merchandising standards.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Resolve customer complaints in a positive manner utilizing office and other management support staff when necessary.
• Work to resolve any staff member matters in a timely and professional manner. Utilize office and management support staff when necessary.
• Implement and enforce daily operating procedures to ensure store cleanliness standards are met, as well as food safety standards.
• Determine and support proper staffing to support needs of a 24/7 business.
• Follow merchandising and vendor policies/procedures and ensure that all staff members do the same. Ensure all merchandise is stocked and rotated, displays are attractive and priced correctly. Communicate any problems with merchandise pricing to the Price book and Marketing Departments.
• Have the ability, availability and flexibility to perform established expectations of a staff member regularly, including covering shifts when necessary to ensure smooth store operation.
• Maintain the ability to adapt to ever-changing circumstances in a fast-paced environment.
• Be a shining example of well behavior, efficiency and high performance.
• Additional store manager duties as needed.

Qualifications - Essential Characteristics

• Ability to work well individually as well as in a team environment.
• Excellent communication and interpersonal skills.
• Excellent customer service skills.
• Ability to work with little or no supervision.
• Detail oriented, organized, analytical, and problem solving skills.
• Ability to handle multiple projects simultaneously.
• Ability to learn and utilize the store’s technology.

Availability

As a Store Manager, you are responsible for all aspects of the business for your location. You must have the ability to respond to critical issues and coordinate critical business activities at any time. With a well-trained team, a Store Manager's should primarily work during normal business hours.

This position requires self-provided transportation for limited business functions.