Store Manager: Lead & Grow a High-Impact Team

firstcash-holdings-inc; Columbia (SC); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus

Earned Wage Access

Employee discounts

Benefits package (medical, dental, and

401(k) auto-enrollment

Vacation & Sick/Personal leave

Tuition reimbursement

Job summary

FirstCash Holdings, Inc. is seeking an experienced Store Manager to lead daily store operations and drive customer satisfaction across categories including jewelry, electronics, tools, and more.

The role emphasizes coaching, team development, and achieving financial performance with a competitive hourly pay and monthly bonuses. Flexible hours are common; firearms handling eligibility may apply at certain locations.

Qualifications

• 2+ years of management and customer service experience.
• Retail or multi-unit retail experience preferred.
• Strong leadership, coaching, and employee development skills.

Responsibilities

• Lead all aspects of daily store operations.
• Deliver exceptional customer service and promote a customer-focused culture.
• Recruit, hire, train, coach, and develop team members.
• Drive sales, loan, and profitability goals.
• Analyze business results and implement action plans to improve performance.
• Manage inventory, merchandising, and store presentation standards.
• Oversee asset protection, cash handling, and operational compliance.
• Monitor loan and buying transactions to ensure accuracy and integrity.
• Build customer relationships and support new customer acquisition efforts.
• Communicate goals, expectations, and performance objectives to team members.
• Maintain product knowledge across a wide variety of merchandise categories.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Employee development

Sales drive

Analytical skills

Education

High School Diploma or GED

Tools

POS System

Job description

FirstCash Holdings, Inc. is seeking an experienced Store Manager to lead daily store operations and drive customer satisfaction across categories including jewelry, electronics, tools, and more.

The role emphasizes coaching, team development, and achieving financial performance with a competitive hourly pay and monthly bonuses. Flexible hours are common; firearms handling eligibility may apply at certain locations.