Store Manager: Lead Customer Experience & Team Growth

N23 Premium Brands Opco LLC; Paramus (NJ); On-site; USD 61,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Job summary

LOFT at Garden State Plaza in Paramus, NJ is hiring a Store Manager to lead customer and associate experiences, drive profitability, and maintain visual standards. You will coach a team, use technology for a seamless omnichannel experience, and engage with the local community.

The role requires 2+ years in retail management, a hospitality mindset, strong leadership, and effective communication. Regular full-time hours with competitive benefits are provided.

Qualifications

• 2+ years retail store management or equivalent experience.
• Hospitality mindset when engaging with customers and associates.
• Strong people management and talent development skills.
• Effective leadership, interpersonal, and communication skills.
• Proficiency with technology and POS systems.
• Strong business acumen with ability to develop strategies and action plans.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire, educate, and coach associates to leverage brand behaviors.
• Provide customers with a seamless omnichannel shopping experience.
• Hire and build a store team through training and development.
• Create an inclusive store environment for associates and customers.
• Develop strong operations to achieve store goals and profitability.
• Oversee store openings/closings and daily operations.

Skills

Customer experience

People management

Leadership

Hospitality mindset

Technology proficiency

Budgeting and planning

Tools

Point-of-Sale system

Job description

LOFT at Garden State Plaza in Paramus, NJ is hiring a Store Manager to lead customer and associate experiences, drive profitability, and maintain visual standards. You will coach a team, use technology for a seamless omnichannel experience, and engage with the local community.

The role requires 2+ years in retail management, a hospitality mindset, strong leadership, and effective communication. Regular full-time hours with competitive benefits are provided.