Store Manager — Lead Culture, Ops & Guest Experience

7 Leaves Cafe

Costa Mesa (CA)

On-site

USD 35,000 - 36,000

Full time

11 days ago

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Benefits offered by this job

Team Member Discounts
Comprehensive Benefits
Leadership Development
Supportive, Creative Culture

Job summary

7 Leaves Café is seeking a Store Manager in Costa Mesa, CA. This hands‑on leader will oversee operations, people, guest experience, and financial results, coaching in real time and driving profitability.

Responsibilities include delivering exceptional customer experiences, maintaining standards, developing teams, and partnering with District Managers to achieve business goals. Excellent leadership and communication skills are essential.

Qualifications

  • At least 1 year of customer service or retail management experience.
  • Ability to work at any location in the assigned district or county.
  • Excellent communication, problem-solving, interpersonal, and organizational skills.
  • Strong leadership and ability to coach and develop team members.
  • Team-wellbeing and sales-focused mindset.
  • Eager to learn and build on constructive feedback.
  • Manage store operations independently in a fast-paced environment.
  • Able to handle multiple situations and maintain service levels.
  • Provide constructive feedback and guide conflict resolution.
  • Develop and grow future leaders for the organization.
  • Prolonged standing, stooping, and walking; lift at least 45 lbs.

Responsibilities

  • Create an enjoyable and welcoming experience for every customer through store operations, staffing, customer satisfaction, product quality, and financial performance.
  • Regularly review the store environment and key business indicators; develop action plans for improvements.
  • Nurture and coach team members for personal and professional growth, setting goals and accountability.
  • Provide training and guidance to maintain 7 Leaves Cafe standards.
  • Drive sales, increase efficiency, and solve problems to maintain operations, safety, and compliance.
  • Inspire a team of dedicated individuals to create a positive community impact.
  • Collaborate with District Managers to make effective decisions and grow the business.
  • Perform other duties as assigned.

Skills

Customer service
Retail management
Leadership
Communication

Job description

7 Leaves Café is seeking a Store Manager in Costa Mesa, CA. This hands‑on leader will oversee operations, people, guest experience, and financial results, coaching in real time and driving profitability.

Responsibilities include delivering exceptional customer experiences, maintaining standards, developing teams, and partnering with District Managers to achieve business goals. Excellent leadership and communication skills are essential.

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