Store Manager: Lead, Coach & Drive Omnichannel Experience

Ann Taylor; Oklahoma City (OK); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus eligibility

Professional development and careerAdv

Community impact through partnerships

Job summary

Ann Taylor in Oklahoma City is seeking a Store Manager who will lead the customer and associate experiences in-store. You’ll drive a profitable business through a focus on customer experience, operations, visual standards, and strong community engagement.

You will coach your team to reach their full potential, ensure a welcoming environment for customers and colleagues, and use data to guide short- and long-term store plans.

Qualifications

• 2+ years retail Store Manager or service industry experience preferred.
• Hospitality mindset when engaging with customers and associates.
• Strong people management, leadership, and communication skills.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire, educate, and coach associates to reflect brand behaviors.
• Use technology to provide seamless omnichannel shopping experiences.
• Hire and build a store team through training and coaching.
• Create an inclusive store environment where everyone feels welcome.
• Develop strong store operations and budgeting, payroll oversight.
• Promote in-store community events and philanthropic partnerships.
• Analyze reporting to inform short- and long-term retail plans.
• Manage day-to-day store operations, including opening and closing.

Skills

Customer service

People management

Leadership

Communication

POS technology

Business acumen

Delegation & prioritization

Job description

Ann Taylor in Oklahoma City is seeking a Store Manager who will lead the customer and associate experiences in-store. You’ll drive a profitable business through a focus on customer experience, operations, visual standards, and strong community engagement.

You will coach your team to reach their full potential, ensure a welcoming environment for customers and colleagues, and use data to guide short- and long-term store plans.