Retail Sales Lead & Coach (Omnichannel)

KnitWell Group; Michigan City (IN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and careerAdv

Community impact partnerships

Job summary

Ann Taylor in Michigan City, IN is seeking a part-time Sales Lead to model exceptional customer experiences and support store operations. You will work with the Store Manager to become an expert on store functions and guide associates to deliver the brand's service standards.

Responsibilities include onboarding and development of a highly engaged team, upholding visual and operational standards, and enabling a seamless omnichannel experience for customers.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Customer service

Communication

Coaching

Tools

POS system

Job description

Ann Taylor in Michigan City, IN is seeking a part-time Sales Lead to model exceptional customer experiences and support store operations. You will work with the Store Manager to become an expert on store functions and guide associates to deliver the brand's service standards.

Responsibilities include onboarding and development of a highly engaged team, upholding visual and operational standards, and enabling a seamless omnichannel experience for customers.