Boutique Store Manager - Lead. Inspire. Grow.

Lush-Cosmetic; Nashua (NH); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

50% employee discount

Growth from within

Entrepreneurial store structure

Job summary

Lush North America is seeking a Store Manager in Nashua, NH to lead a dynamic retail team. You will recruit, train, and develop staff, uphold brand values, and drive exceptional customer experiences while managing budgets and store performance.

At Lush, growth from within is emphasized; you will coach your team, champion DEIB, and ensure operational excellence while balancing sales targets with guest satisfaction. The role offers a competitive salary and opportunities to advance.

Qualifications

• 3-5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training, conflict resolution and performance management
• Excellent listening and communication skills
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty, and ethical business
• Ability to work flexible hours to meet shop needs including holidays, evenings, and weekends

Responsibilities

• Recruiting and building your store team.
• Training management and staff on brand, product, and service.
• Oversee budgets, sales targets, and customer experience.
• Lead for DEIB and inclusive workplace.

Skills

Retail management

HR skills

Customer service

Leadership

Analytical thinking

Time management

Team motivation

DEIB awareness

Tools

Excel

Microsoft Office

Job description

Lush North America is seeking a Store Manager in Nashua, NH to lead a dynamic retail team. You will recruit, train, and develop staff, uphold brand values, and drive exceptional customer experiences while managing budgets and store performance.

At Lush, growth from within is emphasized; you will coach your team, champion DEIB, and ensure operational excellence while balancing sales targets with guest satisfaction. The role offers a competitive salary and opportunities to advance.