Store Manager: Lead Brand Experience & Coaching

Victoria’s Secret & Co.; Auburn (MA); On-site; USD 32,000 - 39,000; Full time

Job summary

Victoria’s Secret & Co. in Auburn, MA is seeking a PINK Manager to lead the customer and brand experience in higher volume stores. You will deliver exceptional service, drive top-line sales, and coach a team of Brand Supervisors and selling associates to execute the brand’s guidance.

This role reports to the Store Manager or Assistant Store Manager and emphasizes talent development, merchandising standards, and daily leadership routines to maintain a consistent, engaging shopping environment.

Qualifications

• Passion for Victoria’s Secret Brand and ability to drive customer satisfaction.
• Experience reviewing business reports and taking action to achieve results.
• Willingness to seek feedback to improve and develop.
• Experience selecting and developing direct reports to the next level.
• Ability to work nights, weekends, and a flexible schedule.

Responsibilities

• Lead the PINK customer and brand experience on the sales floor.
• Translate brand direction into priorities and daily actions.
• Coach and develop Brand Supervisors and Selling Associates.
• Oversee visual merchandising and product storytelling.
• Partner with Store Manager on talent lifecycle and hiring decisions.
• Direct reports and lead in high-volume environments.

Skills

Retail leadership

People development

Cross-functional influence

Flexibility

Physical ability

Job description

Victoria’s Secret & Co. in Auburn, MA is seeking a PINK Manager to lead the customer and brand experience in higher volume stores. You will deliver exceptional service, drive top-line sales, and coach a team of Brand Supervisors and selling associates to execute the brand’s guidance.

This role reports to the Store Manager or Assistant Store Manager and emphasizes talent development, merchandising standards, and daily leadership routines to maintain a consistent, engaging shopping environment.