Store Manager - Lead a Mission-Driven Retail Team

Goodwill of SWPA; Pittsburgh (Allegheny County); On-site; USD 60,000 - 62,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania is seeking a Store Manager to oversee daily operations of a Goodwill retail store/outlet in Pittsburgh. Lead the retail team, meet merchandise standards, and drive a strong customer experience while advancing the organization’s mission.

The role requires strong leadership, experience in management, and proficiency with Microsoft Office. Weekend and holiday availability may be required to support store success and community programs.

Qualifications

• High School Diploma or Equivalent AND 3 or more years’ experience in Management required.
• Associates' Degree AND 2 or more years’experience in Management required.
• Bachelors' Degree AND 1 or more years’ experience in Management required.

Responsibilities

• Provide leadership and direction to staff, program participants, donors, and customers to achieve sales, budget, and profit objectives and ensure the store/ outlet operates efficiently.
• Support the organization’s mission by achieving sales expectations and delivering customer-focused service.
• Possess excellent oral/ written communication, organizational, management, and problem-solving skills, and demonstrate attention to detail and customer service.
• Have a working knowledge of Microsoft Office Suite.

Skills

leadership

direction

management

customer focus

communication

problem-solving

Education

High School Diploma

Associates Degree

Bachelors Degree

Tools

Microsoft Office Suite

Job description

Goodwill of Southwestern Pennsylvania is seeking a Store Manager to oversee daily operations of a Goodwill retail store/outlet in Pittsburgh. Lead the retail team, meet merchandise standards, and drive a strong customer experience while advancing the organization’s mission.

The role requires strong leadership, experience in management, and proficiency with Microsoft Office. Weekend and holiday availability may be required to support store success and community programs.