Retail Assistant Store Manager: Lead & Serve

Goodwill of Southwestern Pennsylvania; Robinson Township (Allegheny County); On-site; USD 25,000 - 26,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania is seeking an Assistant Store Manager to support the Store Manager in daily retail operations. You will apply leadership, active listening, and problem-solving skills to drive sales and deliver customer-focused service in a mission-driven environment.

This role oversees staff, ensures policy compliance, and helps maximize efficiency while developing leadership skills and building a career in retail. Evening, weekend, and holiday availability may be required.

Qualifications

• High school diploma or equivalent AND 1 year of experience in management.
• Internal candidates require 6 months in the Goodwill Team Leader role.

Responsibilities

• Provide leadership to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/ outlet operates efficiently.
• Oversee daily store operations to ensure efficiency and customer service.
• Maintain compliance with organizational policies and procedures.

Skills

Leadership

Staff management

Education

High school diploma or equivalent

Job description

Goodwill of Southwestern Pennsylvania is seeking an Assistant Store Manager to support the Store Manager in daily retail operations. You will apply leadership, active listening, and problem-solving skills to drive sales and deliver customer-focused service in a mission-driven environment.

This role oversees staff, ensures policy compliance, and helps maximize efficiency while developing leadership skills and building a career in retail. Evening, weekend, and holiday availability may be required.