Store Manager: Lead a Community-Driven Retail Team

Goodwill of Southwestern Pennsylvania; North Dakota; On-site; USD 60,000 - 62,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking a Store Manager to oversee the daily operations of a Goodwill retail store. You will lead the retail team, meet merchandise standards, and drive a positive shopping experience while advancing the organization's mission.

Strong leadership, communication, and customer service skills are essential. You will manage staff, donors, and customers, with weekend and holiday availability required; local travel may be needed.

Qualifications

• High School Diploma or equivalent with 3+ years of management experience.
• Associates' Degree with 2+ years of management experience.
• Bachelors' Degree with 1+ year of management experience.

Responsibilities

• Provide leadership and direction to staff, donors, and customers to achieve sales, budget, and profit objectives and ensure the store/ outlet operates efficiently.
• Support the organization’s mission by achieving sales expectations and delivering customer-focused service.
• Possess excellent oral/ written communication, organizational, management, and problem-solving skills, and demonstrate attention to detail and customer service.
• Have a working knowledge of Microsoft Office Suite.

Skills

Leadership

Communication

Customer service

Education

High School Diploma or Equivalent

Associates' Degree

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking a Store Manager to oversee the daily operations of a Goodwill retail store. You will lead the retail team, meet merchandise standards, and drive a positive shopping experience while advancing the organization's mission.

Strong leadership, communication, and customer service skills are essential. You will manage staff, donors, and customers, with weekend and holiday availability required; local travel may be needed.