Nonprofit Retail Assistant Manager - Lead & Grow

Goodwill; West Mifflin (Allegheny County); On-site; USD 26,000 - 29,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking an Assistant Store Manager in West Mifflin, PA. You will assist the Store Manager in daily store operations, applying critical thinking and interpersonal skills to achieve sales and service goals.

This role oversees personnel, ensures efficient operations, and helps develop leadership within the team. Evening and weekend availability is required, with local travel as needed.

Qualifications

• High school diploma or equivalent AND 1 year of experience in management required.
• Internal Candidates will be considered with High school diploma or equivalent AND 6 months of experience in the Goodwill Team Leader role required.
• Qualified candidates must have a valid driver’s license, active insurance policy, and reliable transportation for local travel.

Responsibilities

• Provide leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/ outlet operates efficiently.
• Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect both a positive internal and external appearance.
• Possess excellent oral/ written communication, organizational, management, and problem-solving skills and demonstrate attention to detail and customer service.

Skills

Leadership

Communication

Organization

Problem-solving

Education

High school diploma or equivalent

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking an Assistant Store Manager in West Mifflin, PA. You will assist the Store Manager in daily store operations, applying critical thinking and interpersonal skills to achieve sales and service goals.

This role oversees personnel, ensures efficient operations, and helps develop leadership within the team. Evening and weekend availability is required, with local travel as needed.