Store Manager: Lead a High-Impact Brand Team

Vf Corporation; Phoenix (AZ); On-site; USD 90,375,000 - 135,534,000; Full time

Job summary

VF Corporation – Vans is seeking a Store Manager who will drive store performance, deliver an exceptional customer experience, and cultivate a high‑performing, inclusive team in a fast‑paced retail environment.

You will lead brand‑specific service standards, recruit and coach staff, manage scheduling and loss prevention, and partner with leadership to exceed sales goals while upholding VF values.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks.

Responsibilities

• Model exceptional customer service and selling behaviors to elevate the in-store experience.
• Partner with store leaders and associates to achieve and exceed sales goals, monitoring progress against KPIs.
• Model brand-specific service standards and selling behaviors to foster authentic customer engagement.
• Utilize independent judgment and discretion to lead all aspects of people management, including recruitment, onboarding, performance evaluations, promotions, and terminations.
• Monitor and shape store culture to ensure alignment with company values and a positive team environment.
• Provide coaching, feedback, and training in customer service, product knowledge, brand identity, and operational excellence.
• Assess customer interactions and overall in-store experience; resolve escalated customer concerns with professionalism and sound judgment.
• Manage store operations including scheduling, expense control, loss prevention, audits, and reporting.
• Ensure visual merchandising standards are met and inventory is maintained through proper shipping and receiving procedures.
• Support store marketing events and community engagement initiatives to drive traffic and brand awareness.
• Promote a culture of accountability, creativity, and continuous learning by sharing best practices and encouraging collaboration.
• Uphold company policies, safety standards, and operational procedures.
• Demonstrate inclusive practices that honor diverse backgrounds, skill sets, and lived experiences, consistently reflecting VF Values and brand identity.

Skills

Sales leadership

Team coaching

Communication skills

Problem solving

Independent work

MS Office

Physical stamina

Education

Bachelor's degree preferred

Tools

POS systems

Retail software tools

Job description

VF Corporation – Vans is seeking a Store Manager who will drive store performance, deliver an exceptional customer experience, and cultivate a high‑performing, inclusive team in a fast‑paced retail environment.

You will lead brand‑specific service standards, recruit and coach staff, manage scheduling and loss prevention, and partner with leadership to exceed sales goals while upholding VF values.