Store Manager in Training: Leadership Path

truenorth Convenience Stores; Masury (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

True North in Ohio is seeking a Store Manager responsible for the overall performance, operations, and profitability of the store. You will lead a team, hire and train staff, manage schedules, and ensure compliance with company standards and safety requirements.

The role emphasizes delivering exceptional customer service, maintaining a fast, friendly, and clean store environment, and meeting financial and customer service goals.

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Experience supervising others.
• Must have valid driver’s license and reliable vehicle.

Responsibilities

• Provide overall leadership and accountability for store operations and results.
• Recruit, hire, onboard, train, and retain a high-performing store team.
• Set clear expectations, goals, and priorities for Supervisors and CSRs.
• Conduct performance evaluations and address performance issues.
• Maintain safety, cleanliness, and appearance of store areas and equipment.
• Oversee banking procedures, deposits, and cash controls.
• Manage labor budgets and scheduling to align with business needs.

Skills

Leadership

Hiring

Training

Scheduling

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Job description

True North in Ohio is seeking a Store Manager responsible for the overall performance, operations, and profitability of the store. You will lead a team, hire and train staff, manage schedules, and ensure compliance with company standards and safety requirements.

The role emphasizes delivering exceptional customer service, maintaining a fast, friendly, and clean store environment, and meeting financial and customer service goals.