Store Manager in Training

Monro; Portsmouth (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

Monro is seeking a motivated Store Manager in Training to join our team in Portsmouth, VA. This role involves overseeing daily operations, leading a team, and ensuring customer satisfaction in a dynamic retail environment. Candidates will undergo a comprehensive training program to develop their leadership skills. Monro offers a range of benefits including performance-based incentives, paid time off, and opportunities for career advancement.

Benefits

Performance-based incentives

Paid vacation and holidays

401(k) eligibility immediately upon hire

Employee Discounts

Healthcare, Vision, and Dental

Career Advancement Opportunities

Qualifications

• 1-2 years of experience in retail or a related industry.
• Strong customer service skills focused on creating positive experiences.
• Excellent cash handling skills.

Responsibilities

• Oversee daily operations and ensure excellent customer service.
• Lead and motivate store teammates, including training and scheduling.
• Participate in ongoing training and development programs.

Skills

Customer Service

Leadership

Sales Techniques

Time Management

Organizational Skills

Education

High school diploma or equivalent

Bachelor’s degree in business administration or related field

Tools

Point of Sale (POS) systems

Microsoft Office Suite

Job description

Company Description

Are you looking to jumpstart your career? Are you interested in becoming a leader in retail? Do you enjoy working with customers and solving problems? We are looking to build a team to serve our guests, and if you want to show us what you are made of, we are looking for you to become our next Store Manager! Candidates will participate in a five-week onboarding and training program.

Benefits you will also become eligible to receive:

• Performance-based incentives
• Paid vacation and holidays
• 401(k) eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental
• Employee Access Perks
• Career Advancement Opportunities

Compensation Range: $65,000-85,000/year based on experience. Additional performance-based incentives are also available for this role.

Job Description

We are seeking a motivated and customer-focused Store Manager in Training to join our team! This role offers an exciting opportunity for an individual to develop their retail skills and grow their career in a dynamic retail environment. Candidates will participate in Monro's 5-week Store Manager Training and Onboarding Program. The program will help you to:

• Oversee daily operations and ensure excellent customer service
• Implement company policies, procedures, and best practices
• Lead and motivate store teammates, including training, scheduling, and driving productivity
• Contribute to inventory management, including inventory control, proper ordering, receiving, and loss prevention
• Assist in meeting sales targets and implementing promotional strategies
• Ensure store cleanliness, organization, and adherence to safety standards
• Handle customer inquiries, complaints, and concerns professionally and efficiently
• Support cash management procedures and accurate financial reporting
• Participate in ongoing training and development programs to enhance management skills
• Drive store success by fostering a collaborative and high-performing team culture
• Leverage data and insights to implement innovative strategies that boost sales and enhance the guest experience
• Be a role model of operational excellence, ensuring the store runs smoothly and meets all company standards

Qualifications

• 1-2 years of experience in retail or a related industry; previous supervisory or management experience preferred
• High school diploma or equivalent required; bachelor’s degree in business administration or related field preferred
• Strong customer service skills focused on creating positive shopping experiences
• Proficiency in sales techniques and ability to meet sales targets
• Experience with inventory management and loss prevention strategies
• Excellent cash handling skills and familiarity with Point of Sale (POS) systems
• Proficient in Microsoft Office Suite for reporting and communication
• Strong leadership and team-building abilities
• Excellent organizational and time management skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• Physical ability to stand for extended periods and lift up to 25 pounds

Additional Information

Monro conducts criminal background checks for positions with security and/or financial responsibilities, in accordance with applicable laws. No applicant is automatically disqualified because of a criminal record; considerations include the nature of the crime, when it occurred, the applicant’s explanation, and its relevance to the position.

Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer, considering all individuals regardless of age, race, color, religion, gender, sexual orientation, gender identity, veteran status, or other protected characteristics.

Your next Destination!

Growth Opportunity:

At Monro, we’re committed to helping our teammates grow their careers through coursework, leadership demonstrations, and open opportunities. Our teammates receive on-the-job training, company-sponsored certifications, and coursework through Monro University to advance their careers. Your career path is limitless with access to industry-recognized certifications, mentorship, and leadership development opportunities.