Store Manager in Training

Tire Choice Auto Service Centers; Portsmouth (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

Tire Choice Auto Service Centers is seeking a motivated Store Manager in Training to develop retail skills and enhance their career. This role focuses on overseeing daily operations, ensuring customer satisfaction, and leading a high-performing team while participating in Monro's comprehensive training program.

Benefits

On-the-job training

Company-sponsored certifications

Access to courses through Monro University

Qualifications

• 1-2 years of experience in retail or related industry.
• Strong customer service skills.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Oversee daily operations and ensure excellent customer service.
• Lead and motivate store teammates and manage inventory.
• Support cash management procedures and financial reporting.

Skills

Customer Service

Sales Techniques

Leadership

Organizational Skills

Time Management

Education

High school diploma or equivalent

Bachelor’s degree in business administration

Tools

Point of Sale (POS) systems

Microsoft Office Suite

Job description

Job Description

Compensation Range: $65,000-85,000/year based upon experience. Additional performance-based incentives are also eligible for this role.

We are seeking a motivated and customer-focused Store Manager in Training to join our team! This role offers an exciting opportunity for an individual to develop their retail skills and grow their career in a dynamic retail environment. Candidates will participate in Monro's 5-week Store Manager Training and Onboarding Program, which will help you to:

• Oversee daily operations and ensure excellent customer service
• Implement company policies, procedures, and best practices
• Lead and motivate store teammates, including training, scheduling, and driving productivity
• Contribute to inventory management, including inventory control, proper ordering, receiving, and loss prevention
• Assist in meeting sales targets and implementing promotional strategies
• Ensure store cleanliness, organization, and adherence to safety standards
• Handle customer inquiries, complaints, and concerns professionally and efficiently
• Support cash management procedures and accurate financial reporting
• Participate in ongoing training and development programs to enhance management skills
• Drive store success by fostering a collaborative and high-performing team culture
• Leverage data and insights to implement innovative strategies that boost sales and enhance the guest experience
• Be a role model of operational excellence, ensuring the store runs smoothly and meets all company standards

Qualifications:

• 1-2 years of experience in retail or a related industry; previous supervisory or management experience preferred
• High school diploma or equivalent is required; bachelor’s degree in business administration or related field is preferred
• Strong customer service skills with a focus on creating positive shopping experiences
• Proficiency in sales techniques and ability to meet sales targets
• Experience with inventory management and loss prevention strategies
• Excellent cash handling skills and familiarity with Point of Sale (POS) systems
• Proficient in Microsoft Office Suite for reporting and communication purposes
• Strong leadership and team-building abilities
• Excellent organizational and time management skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• Physical ability to stand for extended periods and lift up to 25 pounds

Additional Information:

Monro conducts criminal background checks for positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable laws, including the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record; the company will consider the nature of the crime, when it occurred, the applicant’s explanation, and its relevance to the position.

Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. We consider all individuals regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity/expression, genetic information, veteran status, or any other characteristic protected by law.

Your next Destination!

Growth Opportunity:

At Monro, we are committed to helping our teammates grow their careers through coursework, leadership demonstrations, and open opportunities. Our teammates receive on-the-job training, company-sponsored certifications, and access to courses through Monro University, empowering them to advance. Whether you aspire to lead a region or specialize in operations, we support your journey every step of the way.

Monro, Inc. is an equal opportunity employer and considers all applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.