Store Manager I: Lead Sales & Team Growth

FedEx Office; Richmond (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

FedEx Office in Richmond, TX is seeking a Store Manager I or II to lead daily operations, coach a team, and drive sales while delivering the Purple Promise service. This role focuses on hands-on supervision, process improvement, and maintaining store controls to meet goals.

Candidates should have supervisory experience and strong MS Office skills; an associate degree is preferred, high school diploma required. Join a team committed to operational excellence and customer care.

Qualifications

• Associates degree or some college preferred.
• High school degree or GED required.
• 2+ years of related experience (retail, service, hospitality, military); supervisory experience preferred.
• Proficient in Microsoft Office tools including Word, PowerPoint, Outlook and Excel.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.
• For current FedEx Office team members, must meet transfer criteria as outlined in the Team Member Handbook.

Responsibilities

• Understand and model FedEx Office values to customers and team members.
• Coach and teach your team and ensure they have tools to support goals and perform jobs.
• Collaborate with supervisor to create solutions for business, complex customers, host partnerships and commercial sales.
• Ensure an exceptional store experience that engages customers and team members and supports the FedEx brand.
• Use FedEx Office tools to train, develop, retain and performance manage direct reports.
• Interact with supervisor to seek guidance and address issues for successful store operation.
• Execute all operational and store sales activities to meet financial and customer targets.
• Manage daily duties including accounts receivable, inventory reports, daily sales recaps and bank deposits.
• Own store controls including SOPs, financials, safety, security, scheduling and compliance.
• Utilize Quality Improvement tools to drive business innovations.
• Be flexible with schedule; work hours based on business needs and store hours.
• Perform all other duties as needed.

Skills

Supervisory experience

Customer service

Team coaching

Education

Associates degree or some college preferred

High school diploma or GED required

Tools

Microsoft Office

Job description

FedEx Office in Richmond, TX is seeking a Store Manager I or II to lead daily operations, coach a team, and drive sales while delivering the Purple Promise service. This role focuses on hands-on supervision, process improvement, and maintaining store controls to meet goals.

Candidates should have supervisory experience and strong MS Office skills; an associate degree is preferred, high school diploma required. Join a team committed to operational excellence and customer care.